Delivery Policy

Delivery Policy / Shipping Policy – thecomfortwear.store

DELIVERY TIME

The estimated average delivery time (after the order is dispatched) across Pakistan is 3 to 7 working days for major cities. For remote areas, delivery may take longer.

Please ensure you are available on the provided contact number so our team can reach you without delay.

Note: Timely delivery is subject to product availability and order confirmation.

INTERNATIONAL DELIVERY

  • Estimated dispatch time for international orders is 3 to 7 working days after the order is confirmed.

  • Final delivery time may vary depending on the destination country.

  • thecomfortwear.store will not be responsible for any refund if the consignee requests order cancellation once the order is “in process.”

  • Customers will be liable to bear shipment and customs charges if they refuse to receive the delivery.

PAYMENT THROUGH CARDS

At thecomfortwear.store, we aim to provide a safe and secure shopping experience.

However, in some cases, we may require payment verification from the consignee via call or email, as per the bank's instructions, to avoid any fraudulent or suspicious transactions.

thecomfortwear.store reserves the right to cancel any order if the payment is declined by your authorized payment institution.

DELIVERY CHARGES

  • Charges for all international deliveries vary by country, city, state, and locality.

  • To calculate estimated delivery charges, select any product and proceed to checkout with your shipping address.

Note: International orders may be subject to taxes and duties, which are the customer’s responsibility.
Any applicable charges such as VAT (Value Added Tax) will be collected at the time of delivery by the courier service.

TRACK YOUR ORDER

Once your order is dispatched:

  • You will receive an Email and/or SMS with your tracking number.

  • You can use this number to track your parcel on the respective courier’s website (as mentioned in your dispatch email).

If you do not receive tracking updates, please contact us at:

Note: thecomfortwear.store cannot be held responsible for late deliveries or delays caused by third-party courier/postal services.